Social Media Reputation Specialist
Are you passionate about social media messaging and have experience with it daily?
Digital Air Strike is THE leading customer engagement technology partner helping 7,000+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. Digital Air Strike is recognized worldwide for its industry-leading technology & solutions and we are looking for elite professionals to join our growing team!
Our Reputation Specialist opening is an entry-level, full-time opportunity, onsite at our Old Town Scottsdale office. You will be working in a fun and energetic environment with a lot of exciting team activities and company perks. There is also so much room for growth!
This is a position where you will get to showcase your deep understanding of social media review sites. Not only will you have a chance to be the voice of our clients and help them build a positive relationship with Digital Air Strike, but you’ll also help them connect with potential customers during a time where social media is playing a bigger role than ever in consumer activity.
- Composing customized review responses, logging them in our internal tools, and posting them live on review sites
- Crafting and sending client notifications of customer reviews
- Checking client information to ensure we have the correct info
- Auditing internal tools
- Communicating any access issues or intensified reviews to the Digital Specialist team
- College-level communication skills
- Professional office experience preferred, not required
- Must have experience using social media platforms and review sites
- Experience multitasking and working under deadlines
- Excellent writing skills with emphasis on flawless grammar and spelling
- Attention to detail
- Resourceful, well-organized, and highly dependable
- A track record of working well within a team and as an individual contributor
- Enthusiastic, professional, passionate, and career-oriented
The health, happiness, and financial success of our employees is the basis of our comprehensive and generous benefits program which includes, but is not limited to, the following:
- FREE & Company Subsidized Health Insurance Plans - Medical, Dental & Vision
- Flexible Spending Account, Dependent Care FSA, Health Savings Account, & Commuter Benefits
- FREE Life, Short-term and Long-term Disability Insurance
- FREE Employee Assistance Program for Mental Wellness & Life Planning
- Pet Care Discount Program for Veterinary Care
- 401k & Roth 401k
- Incentive Stock Options
- Tuition & Training Reimbursement Programs
- 11 Paid Holidays & Competitive PTO
- Monthly Bonus 1/2 Day Fridays
- Paid Parental Leave
- Modern, fun, and friendly work environment, and more!
Equal Opportunity Employer
Digital Air Strike provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
*this position is not available for residents of California, Colorado, or New York City